Privacy Policy

Effective Date: 1st April 2025

Welcome to The Bearded Oak! We’re all about good food, good company, and keeping things real—including how we handle your data. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or interact with our products and services.

What We Collect

When you hang out with us online, we may collect the following types of information:

Information You Provide:

Name
Email address
Shipping & billing address
Phone number
Order details
Feedback or messages you send us

Information We Collect Automatically:

Browser type & version
IP address
Pages visited and time spent
Device type
Cookies and other tracking data

2. How We Use Your Info

We use your information to:
Process and ship your orders
Respond to your messages
Send updates, special offers, and tasty content (with your permission)
Improve your experience on our site
Comply with legal obligations

3. Sharing Your Info

We don’t sell your info. Ever.

We may share your information with:

Trusted partners who help us run the website, handle payments, or ship your orders
Service providers for marketing, analytics, and logistics (under strict confidentiality)
Authorities, if required by law

4. Cookies & Tracking

Yes, we use cookies—but not the chewy kind (unless we’re testing a new recipe). These small data files help us understand how you use our site so we can serve up better experiences.

You can manage cookies through your browser settings at any time.

5. Keeping Your Info Safe

We take your privacy seriously and use industry-standard tools to protect your data. While no system is bulletproof, we do everything we can to keep your info locked down and secure.

6. Your Rights

Depending on where you live, you may have rights under privacy laws like GDPR or NZ’s Privacy Act. These may include:

Accessing the info we hold about you

Asking us to update or delete your info

Opting out of marketing emails at any time

7. Third-Party Links

Our site may include links to other BBQ lovers or outdoor cooking gear sites. We’re not responsible for their privacy practices, so give their policies a look before sharing any personal info.

8. Changes to This Policy

We might update this policy from time to time. When we do, we’ll post the updated version here with a fresh date at the top.

9. Got Questions?

We’re here to help. Email us at [your email address] and we’ll fire up the inbox and get back to you.

Thanks for trusting The Bearded Oak—we’re stoked to have you around the fire.